• Finance And Business 06.05.2018 Comments Off on Social Responsibility Business Enterprises Chitta PDF 76db789cc

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    by Chitta Ranjan Sarkar : Social Responsibility of Business Enterprises

    ISBN : #8177080849 | Date : 2005-11-15

    Description :

    PDF-3a87b | “There is a growing perception among enterprises that sustainable business success cannot be achieved solely through maximization of short-term profits. While striving for maximum profit in a market-oriented system, a business enterprise has to ensure responsible behaviour and identify itself with the socio-economic development of the community at large. The profit earning attitude should go hand … Social Responsibility of Business Enterprises


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  • Finance And Business 06.05.2018 Comments Off on Its Customer Stupid Wake Up Client Focused PDF E3457e7cd

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    It’s the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused PDF




    by Michael A Aun : It’s the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused

    ISBN : #0470907398 | Date : 2011-02-08

    Description :

    PDF-4ec36 | Ruthlessly focus on what’s convenient for customers, not what’s convenient for you Ninety percent of dissatisfied clients will take their business elsewhere and never tell you why. However, ninety-five percent will become loyal customers again if their needs and problems are addressed and remedied. Speaker and salesperson Michael Aun shares these secrets and many more in It’s the Customer, Stupid… It’s the Customer, Stupid!: 34 Wake-up Calls to Help You Stay Client-Focused


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  • Finance And Business 05.05.2018 Comments Off on Applied Management Science Computer Integrated Approach PDF B95cfef8f

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    by John A. Lawrence : Applied Management Science: A Computer-Integrated Approach for Decision Making

    ISBN : #0875843638 | Date : 1997-11-03

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    PDF-89636 | The authors set out to take mathematical modeling a couple of steps further by emphasizing the decision making process and the communication of results. They approach each topic via a narrative of a business situation and illustrate the model building process, taking great care to emphasize the model’s assumptions and limitations. Each chapter is then organized around a clearly defined set of peda… Applied Management Science: A Computer-Integrated Approach for Decision Making


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  • Finance And Business 05.05.2018 Comments Off on Exploring Strategy Cases Gerry Johnson PDF 479651eda

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    by Gerry Johnson : Exploring Strategy: Text and Cases

    ISBN : #129214517X | Date : 2017-01-04

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    PDF-7aeb9 | With over one million copies sold worldwide, Exploring Strategy has long been the essential strategy text for managers of today and tomorrow. From entrepreneurial start-ups to multinationals, charities to government agencies, this book raises the big questions about organisations- how they grow, how they innovate and how they change…. Exploring Strategy: Text and Cases


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  • Finance And Business 04.05.2018 Comments Off on Dealing Difficult People Creating Success PDF Bee418fe2

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    by Roy Lilley : Dealing with Difficult People (Creating Success)

    ISBN : #0749466944 | Date : 2013-03-03

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    PDF-c8236 | Moaners, fault finders, manipulators – these are just a few examples of the difficult people we put up with at work. However by understanding their motives and individual behaviours you can learn to manage aggression, avoid awkward situations and keep your cool. This second edition of the best-selling Dealing with Difficult People includes a brand new chapter on dealing with difficult people in th… Dealing with Difficult People (Creating Success)


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  • Finance And Business 04.05.2018 Comments Off on Customer Delight Principle Expectations Bottom Line PDF 743394208

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    The Customer Delight Principle : Exceeding Customers’ Expectations for Bottom-Line Success PDF




    by Timothy L. Keiningham : The Customer Delight Principle : Exceeding Customers’ Expectations for Bottom-Line Success

    ISBN : #0658010042 | Date : 2001-07-24

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    PDF-548ee | Here’s how your company can take customer satisfaction to a new level and reap the profits!. . The Customer Delight Principle shows how customer delight — not mere satisfaction — drives repeat purchasing and customer loyalty. The book details how your company can build a customer delight-oriented organization and reveals many of the roadblocks that you are likely to encounter. How to monitor cus… The Customer Delight Principle : Exceeding Customers’ Expectations for Bottom-Line Success


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  • Finance And Business 04.05.2018 Comments Off on Future Transportation Communication Perspectives U S PDF 9d853c6f9

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    The Future of Transportation and Communication: Visions and Perspectives from Europe, Japan, and the U.S.A. PDF




    : The Future of Transportation and Communication: Visions and Perspectives from Europe, Japan, and the U.S.A.

    ISBN : #3642780334 | Date : 2011-12-16

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    PDF-45288 | We all know that networks are fundamental prerequisites for prosperity and production. Transportation and communication are indispensible to society, they are the elements which bind all economic systems together. Without networks and communica­ tion all social and economic life will be reduced to isolated phenomena. Therefore, transportation can’t be assessed in the same way as other services. A… The Future of Transportation and Communication: Visions and Perspectives from Europe, Japan, and the U.S.A.


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  • Finance And Business 03.05.2018 Comments Off on BUNDLE Conducting Assessments Multidisciplinary Effectiveness Based PDF 85070a921

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    BUNDLE: Soriano, Conducting Needs Assessments: A Multidisciplinary Approach, 2e + Kettner, Designing and Managing Programs: An Effectiveness-Based Approach, 4e PDF




    by Fernando I. Soriano : BUNDLE: Soriano, Conducting Needs Assessments: A Multidisciplinary Approach, 2e + Kettner, Designing and Managing Programs: An Effectiveness-Based Approach, 4e

    ISBN : #1452268584 | Date : 2012-10-01

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  • Finance And Business 03.05.2018 Comments Off on Brand Resilience Managing Recovery High Speed PDF Cdc8b0fb1

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    by Jonathan R. Copulsky : Brand Resilience: Managing Risk and Recovery in a High-Speed World

    ISBN : #0230111386 | Date : 2011-05-10

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    PDF-4eb69 | As the recent Tiger Woods scandal illustrates, brand reputation is more precarious than ever before. True and false information spreads like wildfire in the vast and interconnected social media landscape and even the most venerable brands can be leveled in a flash—by disgruntled customers, competing companies, even internal sources. Here, veteran marketing executive Jonathan Copulsky shows compa… Brand Resilience: Managing Risk and Recovery in a High-Speed World


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  • Finance And Business 03.05.2018 Comments Off on Radical Strategy Strategic Conversation Competition PDF 239cc6398

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    Radical Strategy: How to Use Strategic Conversation to Win in an Age of Hostile Competition PDF




    by Tony Manning : Radical Strategy: How to Use Strategic Conversation to Win in an Age of Hostile Competition

    ISBN : #186872106X | Date : 1920-01-01

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    PDF-588b4 | … Radical Strategy: How to Use Strategic Conversation to Win in an Age of Hostile Competition


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  • Finance And Business 03.05.2018 Comments Off on Customer Service Survival Kit Situations PDF 60210a364

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    by Richard S. Gallagher : The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

    ISBN : #0814431836 | Date : 2013-03-20

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    PDF-13700 | The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seasoned service professionals into red alert, and require the communication skills of a crisis counselor. The Customer Service Survival Kit explains how to use the right words to turn volatile scenarios into calm and productive customer encounters. Anyone… The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations


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  • Finance And Business 03.05.2018 Comments Off on Exploring Cross Cultural Competence East Asia PDF C7b7efb93

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    by Weiwei Ji : Exploring Cross-Cultural Competence in East Asia

    ISBN : #1137363096 | Date : 2013-11-05

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    PDF-7d193 | How could hybrid organizations and leaders improve effectiveness in order to increase the chances of success for their business organizations in East Asia? The author presents a theoretical framework and investigates the preferences and networkability in the corporate, market and living environment of expatriated managers in China and Japan…. Exploring Cross-Cultural Competence in East Asia


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  • Finance And Business 02.05.2018 Comments Off on Negotiating Commercial Contracts Leslie Sheridan PDF 7b62e308b

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    by David Leslie Sheridan : Negotiating Commercial Contracts

    ISBN : #0077073487 | Date : 1990-12

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    PDF-6c21d | Negotiating commercial contracts is a highly competitive activity. This handbook shows how to develop a high degree of skill and understanding to succeed in the purchasing function. It includes real life case studies ideal for use in corporate negotiation…. Negotiating Commercial Contracts


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  • Finance And Business 01.05.2018 Comments Off on Innovationen Schnittstelle Zwischen Technischer Dienstleistung PDF 3f34036a6

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