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    Customers are not the enemy, they’re simply opportunistic PDF




    by Bruce Prins : Customers are not the enemy, they’re simply opportunistic

    ISBN : #1520336314 | Date : 2017-01-08

    Description :

    PDF-e1cd4 | There are countless publications on customer service and in most cases it is to improve the revenues of a business or ensure customer retention. However, this book focuses on how to understand and manage a customer service culture within a business or organisation. It goes into what customers are; effective communication; applying emotional intelligence; the value and application of disciplinary a… Customers are not the enemy, they’re simply opportunistic


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    [Pub.72kHi] Customers are not the enemy, they’re simply opportunistic PDF | by Bruce Prins


    Customers are not the enemy, they’re simply opportunistic by by Bruce Prins

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    Posted by nangpooh @ 5:25 pm

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